Contact
How can we help?
Email [email protected] or call +91 9477742668 for help before or after your purchase. Please include your order number when you have one.
Customer care
Email: [email protected]
Phone: +91 9477742668
Contact customer care for product questions, order updates, delivery help, cancellations, returns or refunds. Please use email for privacy requests and formal complaints so there is a written record.
Help us find your order
Include your order number, the email address or phone number used at checkout, and a short description of what you need. Add clear photos if an item arrived damaged, incorrect or different from its description.
Never email passwords, card details, banking PINs, or one-time passwords. JBRB will not ask for them by email.
When you will hear from us
For a formal complaint, use the subject “Complaint” followed by your order number. We will acknowledge it within 48 hours and aim to resolve it within 30 days.
Protect your information
JBRB will never ask for your password, OTP, UPI PIN or complete card or bank details by email. If a message looks suspicious, forward it to [email protected].